Host
Steak and Company
Host - Steak and Company
Up to £17.21 per hour including tronc
About Us:
Steak and Company is renowned for its exceptional steaks, vibrant atmosphere, and unparalleled customer service. We pride ourselves on the quality of our food, the warmth of our hospitality, and the passion of our team members. Join us in creating unforgettable moments for our guests in an environment where excellence is the standard.
Position Overview:
We are seeking a passionate and experienced Host to join our team. As a Host at Steak and Company, you will be the first point of contact for our guests, ensuring they have an exceptional dining experience from the moment they arrive. You'll manage reservations, coordinate seating, and work closely with the front-of-house team to deliver a seamless and enjoyable dining experience.
Responsibilities:
- Welcome every guest with a warm, friendly, and professional greeting
- Manage reservations, walk-ins, and seating to maximise table flow
- Maintain a clean, organised, and welcoming reception area
- Provide guests with knowledgeable information about the menu and restaurant
- Handle guest enquiries and resolve concerns with professionalism and care
- Coordinate with the front-of-house team to ensure efficient service and table turnover
- Communicate effectively with guests and colleagues to deliver a seamless dining experience
- Create a positive first and lasting impression through exceptional customer service
Requirements:
- Previous experience as a Host in a fast-paced restaurant
- Excellent communication and interpersonal skills
- Ability to remain calm under pressure
- Strong multitasking abilities and attention to detail
- A positive attitude and a passion for delivering exceptional customer service
- Flexibility to work evenings, weekends, and holidays as needed
Benefits:
- A free staff meal on shift
- A starting salary of up to £16.21 and a raise to up to £17.21 after probation inclusive of tronc
- 50% discount on food and drink for you and 3 guests
- Career progression in a fast-growing company
- Access to a retail discount app full of high street brands
- Partnership with Hospitality Action – a platform made to support hospitality workers